Inofsto Return Policy

At Inofsto, we strive to provide you with high-quality products and excellent service. If you are not completely satisfied with your purchase, we’re here to help. Below is our return and refund policy:

1. Eligibility for Returns

You may request a return under the following conditions:

• The product is defective, damaged, or incorrect.

• The return request is made within 14 days of receiving your order.

• The item is unused, in its original condition, and includes all original packaging.

Unfortunately, we cannot accept returns for items that:

• Are marked as final sale.

• Have been used or altered in any way.

• Were received more than 14 days ago.

2. Return Process

To initiate a return, please follow these steps:

1. Contact Us: Email us at inofsto@hotmail.com with your order number, a description of the issue, and photos of the product (if applicable).

2. Approval: Once your return request is reviewed, we will provide you with a return shipping address and instructions.

3. Shipping: Customers are responsible for return shipping costs unless the item was defective or incorrect. We recommend using a trackable shipping service to ensure we receive your return.

3. Refund Policy

• Once we receive and inspect your returned item, we will notify you of the status of your refund.

• If approved, your refund will be processed to the original payment method within 7-10 business days.

• Shipping fees are non-refundable.

4. Exchanges

We do not offer direct exchanges at this time. If you wish to exchange an item, please return the original product and place a new order.

5. Non-Returnable Items

The following items are not eligible for returns:

• Customized or personalized items.

• Intimate or sanitary goods.

• Items damaged due to misuse or mishandling by the customer.

6. Order Cancellations

If you need to cancel an order, please contact us at inofsto@hotmail.com within 24 hours of placing your order. After this period, we may not be able to stop the processing of your order.

7. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photos and a description of the issue. We will work to resolve the issue by providing a replacement or refund.

If you have any questions about our return policy, feel free to reach out to our customer support team at inofsto@hotmail.com Your satisfaction is our priority!